Frequently Asked Questions

How can I place an order on your site? 
I forgot my password: what should I do? 
Can I cancel or make changes to my order? 
In which currencies can I buy? 
What payment methods do you accept? 
Will my details stay safe? 
How will my order be packed? 
What is your return policy? 
How do I pack my order for return? 
When will I receive my refund? 
Will shipping and handling charges be refunded when returning the product?"